‏386.00 ₪

Communications - Methods and Applications For Financial Managers

‏386.00 ₪
ISBN13
9781937351960
יצא לאור ב
NC
זמן אספקה
21 ימי עסקים
עמודים
208
פורמט
Paperback / softback
תאריך יציאה לאור
30 במאי 2017
Improving communication is one of the most important and challenging issues that management accountants face.
Improving communication is one of the most important and challenging issues that management accountants face. In a global survey of CFOs, Ernst & Young said: Despite two thirds of respondents saying that increasingly they act as the public face of the organization, most point to communication and influencing as the most important area for improvement. In this publication you will learn: * How do management accountants know if they are effectively communicating? * What are the most effective techniques for improving their communication skills? This book is specifically designed to meet the needs and interests of management accountants. It draws on interviews with finance professionals at every level of corporate accounting, as well as with communication consultants, executive recruiters and educators. It looks at how management accountants communicate inside and outside their organizations, identifies best practices, and gives hands-on strategies that accountants can use right away. Readers will discover how to: * Move their current communication skills to a higher level. * Recognize the importance of communication within the context of their financial manager function. * Understand the right way to deliver bad news and resolve conflicts. * Manage the impact of new technologies on traditional communication channels. * Develop the skills to use active listening as the foundation for positive communication tactics.
מידע נוסף
עמודים 208
פורמט Paperback / softback
ISBN10 1937351963
יצא לאור ב NC
תאריך יציאה לאור 30 במאי 2017
תוכן עניינים INTRODUCTION 1 1 BUSINESS COMMUNICATION: ISSUES FOR MANAGEMENT ACCOUNTANTS 5 The Changing Role of the CFO 5 CFO Responsibilities 6 Finding Insights in Data 7 Budgeting 7 Measuring Value 7 Managing Risk 8 Specific Communication Challenges CFOs Face 8 Explaining Complex Issues 8 Communicating With Investors 10 Core Skills for Management Accountants 11 Communication 11 Building Relationships 12 Participation in Training Programmes 12 Taking the Initiative to Learn 12 Meeting Expectations 12 Managing Change 13 Chapter Summary 13 2 DEVELOPING COMMUNICATION COMPETENCE: FROM SCHOOL TO CFO 15 Communication Competencies 15 Communication in University Accounting Programmes 19 Career Paths in Accounting 21 Public Accounting 21 Management Accounting 22 Financial Accounting 23 Retaining the Next Generation of Management Accountants 23 Chapter Summary 24 3 COMMUNICATION SKILLS 27 Purpose of Communication 29 Forms of Communication 29 Using Communication in Business 32 Measuring Results 34 Core Skills 34 Listening 35 Speaking 37 Writing 39 Nonverbal Communication 40 Metacommunication 40 Cross-Cultural Communication 41 Chapter Summary 42 4 COMMUNICATING IN THE WORKPLACE 45 Face-to-Face Communication 45 Team Communication 46 Meetings 48 Written Communications 49 E-mails 49 Instant Messaging and Text Messaging 52 Memorandums 52 Letters 54 Phone 56 Chapter Summary 56 5 WRITE FROM THE START 59 Preparing to Write 59 Purpose 61 Subject 62 Audience 63 Delivery 65 The Write Mindset 66 Traditional Outlining 67 Alternatives to Traditional Outlining 68 Brainstorm Outline (Brainstorming) 69 Mind Mapping 69 Questioning 70 Free Writing 70 Context 70 Research 71 Chapter Summary 72 6 WRITING THE REPORT 75 Writing the First Draft 75 Writing Your Theme 75 Building Your Report Paragraph by Paragraph 76 Sections of a Report 79 Body 79 Executive Summary 81 Introduction 81 Conclusion 82 Recommendations 83 Editing 83 Chapter Summary 85 Appendix 6-1: Some Suggestions on How to Tighten and Strengthen Your Sentences 86 7 PRESENTATIONS: PLANNING AND PREPARING 89 Planning 90 Outlining Your Presentation 91 Storyboard: A Visual Outline 91 Introduction 93 Transitions 95 Guidelines for Content 96 Developing a Content Outline: An Example 100 The Close 101 Chapter Summary 101 8 PRESENTATIONS: DESIGNING AND DELIVERING 103 Preparing Notes for Your Presentation 103 Preparing Visuals for Your Presentation 103 Flip Charts 104 Whiteboards 104 Paper Handouts 104 Projectors 104 Slides 104 Designing Your Slide Presentation 105 Mix of Slides 105 Number of Slides 106 Design Elements 106 Colours 107 Presentation Design Example 108 Delivering Your Presentation 110 Preparation 110 Presentation Day 111 Conclusion 113 Resources 113 Chapter Summary 114 9 SOCIAL MEDIA IN BUSINESS 117 Benefits 118 Risks 119 Management Accountants and Social Media 119 Social Media Channels 121 LinkedIn 121 Twitter 122 Facebook 122 Google+ 123 YouTube 123 Internet 123 Company Website 124 Blogs 124 Podcasts 124 Video 124 Web Conferencing (Webinar) 125 Mobile Devices 125 Social Media Policy 125 Chapter Summary 127 BIBLIOGRAPHY 131 Appendi x A: INTERVIEWS 141 Appendi x B: CORPORATE ACCOUNTING CAREER PATHS 167 Appendi x C: BUSINESS PROPOSALS 171 Appendi x D: CHECKLIST FOR WRITING REPORTS 177 Appendi x E: CHECKLIST FOR PRESENTATIONS 179 Appendi x F: RESOURCES 181
זמן אספקה 21 ימי עסקים