‏298.00 ₪

The Knowledge Manager's Handbook: A Step-by-Step Guide to Embedding Effective Knowledge Managem

‏298.00 ₪
ISBN13
9780749484606
יצא לאור ב
London
מהדורה
2nd Revised edition
עמודים
448
פורמט
Paperback / softback
תאריך יציאה לאור
3 באוק׳ 2019
מחליף את פריט
9780749475536
Design and implement a sustainable knowledge management framework with practical guidance from the internationally recognised standard ISO 30401.
The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization. This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to making a sustainable change in the knowledge management culture.
מידע נוסף
מהדורה 2nd Revised edition
עמודים 448
מחליף את פריט 9780749475536
פורמט Paperback / softback
ISBN10 0749484608
יצא לאור ב London
תאריך יציאה לאור 3 באוק׳ 2019
תוכן עניינים Section - ONE: Orientation to knowledge management implementation; Chapter - 01: What is knowledge management?; Chapter - 02: The stages of KM implementation; Chapter - 03: Barriers and pitfalls; Section - TWO: Preparation and resources; Chapter - 04: Knowledge management strategy; Chapter - 05: The role, skills and characteristics of the knowledge management leader; Chapter - 06: The KM team members; Chapter - 07: The role of senior management; Chapter - 08: Budget and timescale; Chapter - 09: Aims and objectives for the KM implementation programme; Chapter - 10: Finding partners to help you; Section - THREE: Assessment and planning; Chapter - 11: Conducting the knowledge assets audit; Chapter - 12: The knowledge management framework; Chapter - 13: The knowledge discussion elements of the KM framework; Chapter - 14: The knowledge capture and documentation elements of the KM framework; Chapter - 15: The knowledge synthesis elements of the KM framework; Chapter - 16: The knowledge finding and re-use elements of the KM framework; Chapter - 17: Knowledge organization; Chapter - 18: Influencing the stakeholders; Chapter - 19: Culture, communications and change; Chapter - 20: Preparing the KM implementation plan; Section - FOUR: The implementation activity; Chapter - 21: Building the KM champion network; Chapter - 22: Trials and pilots; Chapter - 23: Roll-out, embedding and governance; Chapter - 24: Setting up the KM metrics and reporting system; Chapter - 25: Dealing with bumps in the road; Chapter - 26: When implementation is over; Section - FIVE: Case histories; Chapter - 27: Implementing KM at Mars; Chapter - 28: KM implementation in a global oil and gas company; Chapter - 29: KM implementation at Huawei; Chapter - 30: KM implementation at the Singapore Youth Olympics; Chapter - 31: Accelerated learning in a law firm